At Ciseo.co.uk, we are committed to protecting the privacy and security of our website users.
This Privacy Notice explains how we collect and use your personal data when you visit our website, and how we keep it safe.
What personal data we collect
We may collect the following types of personal data when you visit our website:
Your name and contact details (e.g. email address)
Your IP address and browsing data
Information about how you use our website
How we use your personal data
We use your personal data to provide and improve our services, and to communicate with you about our products and offers. Specifically, we use your personal data for the following purposes:
To respond to your enquiries or requests
To provide you with information about our products and services
To analyse and improve our website’s performance and user experience
To detect and prevent fraud, abuse or other illegal activities
Legal basis for processing
We process your personal data based on one or more of the following legal grounds:
Your consent, when you have explicitly given it to us
The need to perform a contract with you
Our legitimate interests, such as improving our website and communicating with our users
How we share your personal data
We may share your personal data with third-party service providers who help us with our website’s hosting, maintenance, and analytics. We require these providers to maintain adequate data protection measures and to use your personal data only for the purposes we specify. We may also share your personal data when required by law or regulation, or when necessary to protect our legal rights.
International data transfers
Our website is hosted in the United Kingdom, and we may transfer your personal data to other countries outside the European Economic Area (EEA) for the purposes outlined above. We will ensure that adequate data protection safeguards are in place when making such transfers, such as by relying on Standard Contractual Clauses or other appropriate mechanisms.
As a data subject, you have certain rights under the General Data Protection Regulation (GDPR), including:
The right to access and receive a copy of your personal data
The right to rectify inaccurate or incomplete personal data
The right to erasure (also known as the “right to be forgotten”)
The right to restrict processing of your personal data
The right to object to the processing of your personal data
The right to data portability
The right to withdraw your consent at any time (where applicable)
To exercise your rights, or if you have any questions or concerns about our processing of your personal data, please contact us using the details provided below.
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law or regulation.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the date of the last revision.
If you have any questions or concerns about our processing of your personal data, or if you wish to exercise your rights under the GDPR, you may contact us at:
Address: Coventry, United Kingdom
Last updated: 10/05/2023